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Onboard Launches HubSpot Integration for Customer Onboarding and Implementation

Leverage Onboard's HubSpot integration to seamlessly create custom onboarding plans using HubSpot deal data. With bi-directional sync, your team will always know where customers stand during their onboarding and implementation process

We are thrilled to announce our new integration with HubSpot. HubSpot is one of the fastest growing customer-facing SaaS companies, including their CRMs -- we felt that a deep integration to allow bi-directional syncing and seamless passage of data between systems is integral to the needs of the modern customer success department.

This integration with HubSpot is a game-changer, enabling businesses to leverage the best of both platforms to deliver seamless, automated, and personalized customer success experiences. In this blog post, we'll explore the benefits of this integration and how it can elevate your business to new heights.


Onboard's integration with HubSpot brings together the robust features of two leading platforms, creating an integration that allows businesses to manage their customer onboarding and implementation efforts more efficiently, while providing cross-functional visibility across your entire organization. Here's what you can expect when you combine HubSpot with Onboard:

  1. Streamlined customer onboarding: Businesses can automate their onboarding processes, delivering personalized tasks for each client based on their unique requirements determined during the sales process. In addition, the customer onboarding and implementation plans are created automatically, based on the deal stage, saving time and getting your client access immediately.
  2. Improved customer data tracking: The integration enables businesses to seamlessly sync customer data between HubSpot and Onboard. This ensures that your team has access to accurate, up-to-date information at all times, making it easier to identify trends, monitor progress, and make data-driven decisions.
  3. Efficient management: Onboard's integration with HubSpot allows teams to effectively manage and respond to critical status updates, without switching back-and-forth or relying on email. Data is passed between systems in real-time and management can view where customers are in the onboarding & implementation process without having to meet with their team on the front-lines.
  4. Increased customer retention and satisfaction: By providing a seamless, personalized onboarding experience, businesses can improve customer satisfaction and retention rates. This, in turn, leads to increased revenue and growth.

Getting Started with Onboard's HubSpot Integration

To get started with the Onboard and HubSpot integration, follow these simple steps:

  1. Visit the Onboard listing in the HubSpot Marketplace.
  2. Click "Install" and grant Onboard the necessary permissions.
  3. Follow the prompts to configure your account and settings. For detailed instructions, visit Onboard's HubSpot Integration guide.

Onboard's integration with HubSpot is a powerful tool for businesses looking to optimize their customer facing organization. By combining the capabilities of these two platforms, you can streamline your onboarding processes, improve communication, and ensure that your customers receive a top-notch experience. Don't miss out on the opportunity to supercharge your customer onboarding and implementation efforts with the Onboard and HubSpot integration.