Once it's time to introduce your client to the customer support department, make sure you consider an email like this one.
Feel free to use our Customer Handoff Example Email from Customer Success Introducing Customer Support.
A key step in the onboarding process is onboarding the data. Check out this guest post from our friends at FlatFile, the leader in data onboarding software!
The Secrets of Customer Churn Reduction: Onboarding your Customers Faster, Smarter, Better
Read these 4 Tips for hiring your next customer onboarding specialist. Leverage our experience from the hundreds of customer success hired over the past dozen years.