Ensure a smooth transition from sales to customer success management (CSM) with this great email template that hits all the right notes.
Download your Customer Handoff for Customer Success Email Response template and be sure to customize it to fit your needs!
A key step in the onboarding process is onboarding the data. Check out this guest post from our friends at FlatFile, the leader in data onboarding software!
The Secrets of Customer Churn Reduction: Onboarding your Customers Faster, Smarter, Better
Read these 4 Tips for hiring your next customer onboarding specialist. Leverage our experience from the hundreds of customer success hired over the past dozen years.