Ad 1 | Onboard
5.0
on G2

Manual Onboarding Is Why Your Launches Slip

Spreadsheets, email threads, and disconnected tools quietly delay every client launch. Onboard automates the workflow - so deadlines hold, customers see value faster, and your team stops chasing updates.

  • 30-day free trial
  • No credit card
  • Live in under an hour
  • Intuitive user experience
Leah Franklin
"We replaced four tools with Onboard. Our average onboarding time dropped from 47 days to 28 in the first quarter — and our customers are happier than they've ever been."
Leah Franklin
Head of Customer Success, Flyer
G2 - High Performer G2 - Ease of Setup G2 - Best Support G2 - Easiest to Use G2 - Highest User Adoption
  • SOC 2 Type II
  • GPDR
  • CCPA
Trusted by customer success teams at
5.0
Onboard.io clearly outlines all tasks needed to properly onboard a client. The easy-to-use interface is visually appealing and allows users to quickly identify tasks that prevent clients from completing the onboarding process.
John Nielsen
John Nielsen
Founder
John Nielsen
Leah Franklin
"We replaced four tools with Onboard. Our average onboarding time dropped from 47 days to 28 in the first quarter — and our customers are happier than they've ever been."
Leah Franklin
Head of Customer Success, Flyer
HOW FLYER LAUNCHES CUSTOMERS
Laya Janssens
Onboard.io has transformed the way we manage customer onboarding- giving our team full visibility and accountability while empowering customers to track their own progress every step of the way.
Laya Janssens
Laya Janssens
Onboarding Manager
50
concurrent
Onboardings the team runs at the same time
33
days
Average time to fully launch a new customer project
John Nielsen
Onboard.io clearly outlines all tasks needed to properly onboard a client. The easy-to-use interface is visually appealing and allows users to quickly identify tasks that prevent clients from completing the onboarding process.
John Nielsen
John Nielsen
Founder
How Flyer Launches Customers
Laya Janssens
"We replaced four tools with Onboard. Our average onboarding time dropped from 47 days to 28 in the first quarter — and our customers are happier than they've ever been."
Laya Janssens
Laya Janssens
Onboarding Manager, FLYR Hospitality
47
days
40% faster
28
days
Average time-to-value, before and after Onboard
The hidden cost

Onboarding doesn't break all at once.
It slips a day at a time.

A dependency gets missed. Ownership blurs. A timeline drifts. Internally, everything still feels "under control" - until the launch is delayed, the revenue is stuck, and the customer's trust is gone.

Customer Portal

Customers see exactly what they own, when it's due, and what's next. No more chasing them down or wondering who's holding up the launch.

Project Dashboard

Every project's status, blockers, and overdue tasks in one shared view. Spot the slip before it becomes a missed deadline - not after.

KPI Dashboard

Real-time visibility into onboarding health across every customer. Configure thresholds and catch the patterns that turn into delayed launches.

What changes when you switch

Powerful and scalable, also easy to use
— for you and your customers.

Track progress in one view and launch clients with zero friction.

Total visibility over every client launch.

Know exactly where each onboarding project stands at-a-glance. Don't let delays turn into unhappy customers and revenue risk.

  • Track tasks, owners, and deadlines in one screen to clarify ownership
  • Spot bottlenecks early and keep projects moving before timelines drift
  • Teams and clients get instant clarity — no manual updates required

Automate your onboarding from day one.

Build repeatable workflows that are easy for your customers to complete and scale as your volumes grow.

  • Auto-generate templates, tasks and timelines for each new client, shortening setup time and reducing errors
  • Auto-generate templates, tasks and timelines for each new client, shortening setup time and reducing errors
  • Auto-generate templates, tasks and timelines for each new client, shortening setup time and reducing errors

Deliver a customer experience that reduces churn.

Make a great first impression with your onboarding process — and turn new clients into long-term partners through a better start.

  • Give clients a structured, collaborative launch plan that's easy to use
  • Shorten time-to-value with a smoother, faster setup that highlights any issues to help you resolve them quickly
  • Turn new clients into long-term partners through a better start

Pre-configured for onboarding

Onboarding software that works out of the box.

Configuring generic project tools for onboarding is expensive and time-consuming. Onboard comes ready with purpose-built workflows, so teams launch faster without setup overhead.

Pre-built Templates

Start from proven onboarding templates for SaaS, services, and implementation teams. Tailor in minutes, not weeks.

Customer Portal

Branded, no-login-required portal where customers see their tasks, upload files, and ask questions. Live the day you sign up.

Native CRM integrations

HubSpot and Salesforce connections built in. Close a deal, auto-launch the right plan, no engineer required.

Automated workflows

Reminders, notifications, status updates, and handoffs run themselves. No automation builder to learn.

Connect your CRM to 100+ other apps.

When deals close in Salesforce or HubSpot, Onboard automatically creates onboarding projects with customer data already populated. Or use Onboard standalone — your call.

FAQs

How quickly can we get started?

Most teams launch their first customer onboarding within an hour of signing up. We help you set up your templates, configure any integrations, and train your team in a single implementation call.

How is this different from project management tools?

Unlike generic tools that require weeks of setup and customization, Onboard comes pre-configured for customer onboarding. Create dynamic templates that automatically adapt to each customer's needs - no manual copying or adjusting required.

Does Onboard integrate with our CRM?

Onboard integrates with Salesforce and HubSpot. When deals close in your CRM, we automatically create customized onboarding projects with the customer data already populated. You can also use Onboard standalone without any integrations.

Is Onboard secure?

Yes. Onboard is SOC 2 compliant with enterprise-grade security including data encryption, SSO support, and customizable access controls.

Do you offer a free trial?

Yes. Try Onboard Essentials free for 30 days or try Onboard Starter for 14 days. This lets you test with real projects, not just a sandbox. No credit card required.

How much does Onboard cost?

Onboard.io has three plans: Starter at $25/month for individual users, Essentials at $300/month for teams, and Pro at $1,000/month for teams running onboarding at scale. All plans include unlimited customers. Annual billing saves 10%, bringing prices to $23, $270, and $900 per month respectively.

Stop leaving revenue on the table.

See how Onboard gets customer live faster - so you can capture the value you already sold.

  • Live in Days
  • 30-day Pilot
  • Soc 2 Type II
Stop leaving revenue on the table.
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